Welcome to Rai Soi! Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the Rai Soi mobile application and associated web services (collectively, the "App").
1. Information We Collect
A. Information You Provide to Us
- Account Information: When you create an account, we collect your email address, display name, and profile picture. We use Firebase Authentication for secure sign-in.
- User-Generated Content: Any recipes, ingredients, comments, likes, follower activity, and images you upload are stored securely in our database (Cloud Firestore and Firebase Storage).
- Audio Data: If you use our voice-to-text features, audio data may be processed to convert your speech into text. We use the native device speech recognition tools. We do not permanently store your voice recordings.
B. Information Collected Automatically
- Usage Data and Analytics: We use Google Analytics for Firebase to understand how users interact with Rai Soi. This includes information such as app launches, button taps, screens viewed, and session duration.
- Device Information: We collect data about your device, including device model, operating system, unique device identifiers, and battery level, primarily to troubleshoot crashes and bugs through Firebase Crashlytics.
- Log Data: When the app crashes or encounters errors, crash reports are logged automatically containing non-personally identifiable device states at the time of the crash.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the App's functionality.
- Personalize your experience (e.g., showing relevant recipes or followers).
- Allow you to communicate with other users through comments and likes.
- Send you push notifications (if you opt-in) regarding likes, comments, and new followers. You can manage these in the App's settings at any time.
- Identify and fix bugs or app instability.
3. How We Share Your Information
We do not sell your personal information to third parties. We only share information with third-party service providers that help us operate our App:
- Google / Firebase: For database hosting, user authentication, analytics, remote configurations, and crash reporting.
- Legal Compliance: If required by law, subpoena, or other legal processes, we may disclose your information to law enforcement or court officials.
4. Your Rights and Choices
- Access and Update: You can view and update your display name and profile picture from the Settings page within the App.
- Account Deletion: You have the right to delete your account and associated data. You can delete your account by contacting our support team or via any in-app deletion option provided.
- Push Notifications: You can opt-out of push notifications in the Settings screen or via your device's operating system settings.
- Camera/Microphone/Photo Permissions: You can revoke the App's access to your camera, photos, or microphone at any time through your device settings.
5. Security
We take reasonable measures to protect your information, utilizing Firebase's secure, enterprise-grade cloud infrastructure. However, no data transmission over the Internet or electronic storage is 100% secure.
6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware we have collected such data, we will delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy and revise the "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@raisoi.com